A single text message is split into multiple fragments
SymptomWhen a person sends a text message, the message may be sent in multiple fragments.CauseThis can occur i...
How do I restrict member swipe bonuses?
You can restrict bonuses to specific members or group of members by using the management software (backend manager).On the left, in the Navigation Panel (1) > Bonuses (2) > ...
Player is not receiving any points.
Make sure that the player is not at the maximum points allowed set in the manager. You can find this setting from Navigation Panel -> Tools -> Settings -> (Select Location) -> Points Tab -> Other Points Info group -> Max...
Receipt Is Jamming
Sometimes the receipt may jam while printing. Please check
Receipt is inserted correctly and that the edges are lined up
The guide rail (shown below) is present or correctly fits the receipt size